TPA Services

TPA

UnitedHealthcare Parekh Insurance TPA is an Industry Pioneer with over 12 years of Operations in India. We are Leader in Market for Defining Direction and servicing more than a Million lives spread over 200 Corporate Clients including some of the largest Blue Chip MNCs in India.

We have a huge Network base of over 3200 Primary, Secondary, Tertiary Care and Premium Hospitals in 28 States spread across over 430 cities in India, wherein we offer discounts ranging from 5% to 20% for In-Patient care.

We have a team of more than 200 Employees having Centralized Office in Mumbai and operating at 10 locations in India. Our team comprises of:

 

  • Account Management - Account Managers with Regional Managers for East, West, North and South zones.
  • Enrollment Services - Data Management including capability of e-enroll services
  • ID Card Services - Offering Physical and e-cards to our esteemed clients.
  • Claims Services - Claim Registration, Claims Assessment, Document Assistance, Claims Computation and Settlement Team
  • Medical Team - Team of Doctors specialized in checking medical admissibility for Cashless Hospitalization, Denials.
  • Networks Services - Empanelment Team for improving the Network Strength and Tariff Rate Negotiation to offer discounts.
  • Quality Team - Experienced Team of Doctors and Quality Experts taking care
  • Information Technology - In-house IT Development Team with strong Work Flow Systems, Policy & Benefits validation, Flexible and Scalable Architecture, Multiple Payment Options, etc. Complete Hardware Support by way of Complete Data Back-up, Multiple Power Back-ups, Telecom from Multiple Providers, etc.
  • Customer Service - 24/7 Toll Free Numbers with Customized Greeting Calls, IVRs, Capability of Automatic Call Distribution (ACD) System providing Online, Call Drops, Alert Time-Outs, Holding Time, etc., VIP Tagging and Priority Services, SMS facility at every stage, etc.
  • Insurance Liaisoning - Dedicated Team for regular liaisoning with Insurer for Settlement of Claims and Fees.
  • Data Mining & MIS Team - Dedicated Team responsible for publishing all kinds of Operations MIS to Insurers, Brokers and Corporates.

 

Focus of UnitedHealthcare Parekh Insurance

 

  • Focus on improving processes, advancing technology, using knowledge and information, driving innovation and running disciplined operations.
  • Use technology to make our services most efficient, effective and up-to-date.
  • Continue to measure our performance and make the results available to provide an objective assessment of how well we’re doing our job.
Key Highlights
Value Added Services